Inclusive Research and Persona Building
Proactively recruit testers who use screen readers, magnifiers, voice control, or switches. Compensate fairly, provide remote options, and allow flexible scheduling. Ask about fatigue and comfort needs. Share your go-to participant panels to help others run more inclusive studies.
Inclusive Research and Persona Building
Hold respectful, open-ended interviews that explore constraints, workarounds, and emotional moments. Map tasks with friction hotspots and quotes. Translate insights into actionable design changes, not just documentation. Post a screenshot of your latest journey map and what surprised you most.